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Little Red Book of Selling: 12.5 Principles of Sales Greatness»rank: 9640par: Jeffrey Gitomer
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The Sales Bible: The Ultimate Sales Resource»rank: 12570par: Jeffrey Gitomer
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Little Green Book of Getting Your Way: How to Speak, Write, Present, Persuade, Influence, and Sell Your Point of View to Others»rank: 40574par: Jeffrey Gitomer
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Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships»rank: 45551par: Jeffrey Gitomer
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Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS»rank: 24075par: Jeffrey Gitomer
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know»rank: 70811par: Jeffrey Gitomer
Chroniques et points de vue:From :To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. 'That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service.' Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, ... |
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Jeffrey Gitomer's Sales Bibles: The Ultimate Sales Resource»rank: 17913par: Jeffrey Gitomer
Chroniques et points de vue:From :To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. 'That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service.' Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, ... |
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Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money»rank: 29667par: Jeffrey Gitomer
Chroniques et points de vue:From :To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. 'That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service.' Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, ... |
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The Sales Bible: The Ultimate Sales Resource»rank: 28063par: Jeffrey Gitomer
Chroniques et points de vue:From :To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. 'That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service.' Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, ... |
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Jeffrey Gitomer's Little Books Boxed Set»rank: 64450par: Jeffrey Gitomer
Chroniques et points de vue:From :To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. 'That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service.' Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, ... |
"The idea that creativity is vital to success is not widely accepted."
-Mark Dziersk , VP of Design, Herbst LaZar Bell