: Rechercher |
|
: Rechercher |
|
|
A Camper's Guide to Ontario's Best Parks»rank: 34095par: Donna Carpenter
|
|
Media images & issues»rank: 547056par: Donna Carpenter
|
|
|
After the Crash»rank: 547056par: Donna S. Carpenter
|
|
The Fall of the House of Hutton»rank: 547056par: Donna Sammons Carpenter, John Feloni
|
|
A Day in the Country: Tour Guidebook: Fergus, Elora, Millbank, Elmira, Conestogo, St. Jacobs, St. Agatha, New Hamburg»rank: 1425031par: Donna Carpenter
|
|
Country Inns: Ontario's Best Getaways»rank: 487245par: Donna Carpenter
|
|
|
Daytripper 2 : 50 Trips In and Around Toronto»rank: 1135168par: Donna Gibbs Carpenter
|
|
Daytripper 3: 50 Trips in and Around Eastern Ontario»rank: 1276864par: Donna May Gibbs Carpenter
|
|
Daytripper 4: 50 Trips in Cottage Country»rank: 538192par: Donna Gibbs Carpenter
|
|
Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA»rank: 1226949par: Donna Carpenter
Chroniques et points de vue:From :Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA begins with the obvious (but nonetheless truthful) observation that businesses today cannot survive without loyal customers, and then shows how these six firms are masterfully going about the process of obtaining and retaining them. Each is the subject of a chapter that opens with a brief profile and concludes with expert analysis by business strategist and lecturer Fred Wiersema. 'At a time when it often seems harder than ever to find a company ... |
